Answer: The work of web products depends on WiFi, and the Internet, and cell phones. The product 720P has a minimum network requirement of 512Kb upload rate, and 1080P has a 1024Kb upload rate. If you don’t have enough Internet access, there is something wrong with the jammed situation; at the moment, you can use […]
Answer: Low-power products use a combination of extremely low-power dormancy and fast remote wake-up, which significantly extend battery life if the battery consumes electricity faster. Check the following points: a, For safe transport, the battery is usually in a state of about50% electricity, therefore, it needs to be charged before use. b, Frequent PIR triggers
How does the battery run out of power for a few days? Read More »
Answer: Set the device’s PIR to high sensitivity to capture the video in 1 second. If a person leaves quickly, within 1 second, the PlR is disturbed, and there may be an alarm that no one appears. Different PIR sensitivities trigger different times, and the following is the description of PIR sensitivity and reaction time.
Why did the PIR receive the alarm push, and no one in the screen appeared? Read More »
Answer: PIR is a far-release infrared sensor, which is based on the human body’s far-release infrared to determine whether it is active. There are other objects in nature that have the same wavelength of infrared, such as sunlight, mammals, cars, and heat sources. Serious electromagnetic interference can also cause false triggers to the equipment. The
Answer: For Android phones, because of the features of the system, the notification is blocked by the system when it receives a notification, and the push is displayed with the following permissions. A, In APP, Me -common settings – notification settings-Auto run Open APP launch permissions and set them to manage manually b, In APP,
Why my Android phone can’t receive the notification. Read More »
Answer: This is because the sound of the device and the ICof the phone are self-excited, which is like singing in KTV, andthere’s a similar self-excitation in the MIC and the speakers. When meeting this situation, take your mobile phone away. This product is a remote monitoring intelligent device; therefore, normal use will not have
Answer: The APP supports QR code and sonic wave configuration devices to connect to WiFi. It shall check the following if the configuration fails: a. To make sure that the smart devices are in configuration mode (WiFi products have blue lights flashing, and some products have voice prompts in the configuration mode). b, after the
How to add a WiFi smart device, and what to do if the device always fails to be added? Read More »
Answer: Only when the latest phone system requires access to the APP’s location in the phone system can the app get the WiFi name that has been connected and automatically filled in. Location permissions are necessary permissions for app work and can be opened in the phone application settings.
Answer: The home address is used to identify the location of the device and connect to the nearest server, as well as to facilitate the system management and linkage of the follow-up smart home product set with the home as the unit. There is noneed for home address to enter a detailed address, however, itat
Why do you need to enter your home address after registering for the app? Read More »
Answer: The APP supports email registration. Mailbox registrations should be noted, as some mailboxes may list enterprise-registered mail as spam; if you don’t find a registered email, you can check if it’s included in the mail bin.
Is there anything to pay attention to about user registration? Read More »
