Answer: The APP supports QR code and sonic wave configuration devices to connect to WiFi. It shall check the following if the configuration fails:
a. To make sure that the smart devices are in configuration mode (WiFi products have blue lights flashing, and some products have voice prompts in the configuration mode).
b, after the device is configured, the device LED may be in 3status: blue light, blue light blinking, or red light. The LED blue light indicates that the device has received configuration information. If the red light is always on, it should! Check if the WiFi password is wrong or out of WiFi router coverage.
c, If the device blue light is always on after the configuration, however, the configuration fails, it needs to look at the reasonsfor the failure, for example, ifthe device are already tied toanother account, you need to contact after-sale service.d, If it’s confirmed that the above-mentioned are ok, just try restarting your phone and router and try again.