Answer: if you want to share the device with others after the device has been configured, you need to ask him to download the APP on his phone and register an account. Then you can enter the account you want to share in the device list interface settings (icon)–sharing permissions — share — and enter […]
how to share the device with family and friends? Read More »
Answer: The device can be accessed at home but cannot be accessed outside. There may be two situations as follows: a. The WiFi device is connected, but it’s not connected to the network. Please check the Wi-Fi connected to the internet; it works normally. b. The APP does not have permission to use the mobile
Why can phones access devices at home and not when they’re out? Read More »
Answer: Solar panels typically designed by solar cameras cansupport a continuous month of wet weather when the sun canshine. If it’s rainy for more than a month or frequently wakesup the device, it should take it off and use the USB power torecharge it. When USB charging or solar charging, the batterystatus can be seen
How often do solar camera products need to be recharged? Read More »
Answer: A USB port is used for battery charging, with a charging current of about 500-800mAh. It usually takes 8 hours to fill two batteries, and if the product uses more batteries, the longer the battery is charged.
Answer: Doorbell products can be selected for use with dingdong machines in-house. When ringing the doorbell, the indoording-dong machine will also send a reminder, when pressingthe ding-dong machine matching button for a long time, untilthe ding-dong machine LED light, it shall press the doorbellbutton to complete the ding-dong configuration, and onedoorbell can be equipped with
How do you use the indoor ding-dong machine for doorbell products? Read More »
Answer: This product uses triple security authentication, anti-counterfeiting identity, end-to-end data encryption, and anti-stealing, and the network side also cannot read equipment and user data. The device end adopts the strictest firewall and security audit strategy, the third-party cloud shield is used to prevent the intrusion network side, and the maximum 300GDOS attack is protected.
Answer: The WiFi name and password are exactly the same; there is no need to reset it, just change the location. Howeverif the WiFi name and password are different, it is necessary towake up the device long press the reset key 5 seconds afterhearing “system reset” into the configuration state, Then deletethe current device in
What should I do if I’d like to change the location of the device to install it? Read More »
Answer: This product is free for one month of cloud storage experience period. When the device has an event alarm(PIRtrigger event in dormant state, ring doorbell event, and device anti-theft trigger event), the device automatically uploads the event video to the cloud so that even if no TF card or device is taken away, the
Answer: This product supports a video recording function, and the earliest video files are automatically overwritten when the memory card is full. In addition, our video is in standard format and can be played barrier-free on the computer.
Answer: This product is a frequently started video product whose memory card requirements are relatively high; it is recommended to use a genuine 16-128G TF card with maximum support of 128G capacity; please format the TF before use. Because this product is not a full-time video product, the general 16GTF card can meet 30 days
What are the requirements for a memory card for this product? Read More »
